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One inbox, checked on weekdays

Talk to the people who pack the boxes

Tell us who the gift is for and when you need it, and we will tell you which set fits — or that none of them do. Food allergies, shipping timelines, and oddly specific requests all get a real answer.

Typical reply time

Within one business day, Monday through Friday. We are slower in the last week of October because we are standing at the packing table.

Reach us

The details

  • Email — best for everything

    moonpick.marrow.gifts@gmail.com
  • Phone — demo number

    (336) 555-0148

    This is a sample number used for layout. It is not a monitored company line, and we cannot confirm who answers it. Please use email instead.

  • Hours

    Mon–Fri, 9am–5pm Eastern

    Closed the week of Thanksgiving, because everyone deserves that.

  • Where boxes ship from

    Asheville, NC, United States

    No storefront and no walk-in visits. The studio is a converted garage, not a shop.

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Write us a note

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Before you write

Answers that might save you the email

Three questions come up most often. The rest live on the home page FAQ and the shipping page.

Usually within one business day. Anything sent Friday afternoon tends to get an answer Monday morning. In the last week of October we are packing from 8am to 6pm, so replies slow to about two days.